Troubleshooting the website

Here are some steps to trouble shoot a potential bug your are experiencing:

Clear Your Browser Cache and Cookies: Sometimes, stored data in your browser can cause unexpected behavior. Try clearing your cache and cookies by pressing Ctrl + Shift + Delete (PC) or Command + Shift + Delete (Mac) and reloading the page to see if that resolves the issue. To refresh try ctrl + shift + R (PC) or command + shift + R (Apple)

Check Your Internet Connection: A slow or unstable internet connection can sometimes lead to issues with loading pages or submitting forms. Ensure that you have a stable connection before attempting to use the platform.

Update Your Browser: Outdated browser versions may not fully support all features of our platform. Make sure you're using the latest version of your preferred browser.

Disable Browser Extensions: Certain browser extensions or plugins can interfere with the functionality of websites. Try disabling any extensions you have installed and see if that resolves the issue.

Try a Different Device: If possible, try accessing the platform from a different device to see if the issue persists. This can help determine if the problem is specific to your current device.